Terms of use — Mighty Computer Services

These terms apply when you use the Mighty Computer Services website or have us work on your computer, phone, tablet or other device. By using the website or leaving a device with us, you agree to them.

Estimates and prices

Prices on this website are starting points for common models and standard parts. Your final price can be different once we see your device.
We'll tell you the price before we start any paid work, and we'll ask you before doing anything that costs more than you approved.
An estimate is good for the time shown on it.

Your device and your data

Please back up your files before you bring a device in. Repairs can sometimes erase data, and we are not responsible for lost data or software.
Remove any cases, cards or accessories you don't need us to keep. We'll note what you leave with the device.
If you give us a password or passcode, you're telling us we can use it to test and repair the device.
You confirm that the device is yours, or that you have the owner's permission to have it repaired.

Devices with existing damage

Devices that have been dropped, bent, opened before or exposed to water can have hidden damage. Sometimes a repair reveals or causes more problems in a device like that, or the device can't be fixed. We'll explain the risk before we start, and we aren't responsible for problems that were already there.

Picking up your device

We'll tell you when your device is ready. If a device isn't picked up within 30 days after we tell you it's ready, and we can't reach you, we may recycle or dispose of it as the law allows.

Devices left more than 30 days after we tell you they're ready may be recycled. We are not responsible for data loss; back up anything important if you can.

Payment

Payment is due when you pick up your device or when the work is done, unless we agree otherwise in writing.
Card payments are handled by our card processor (Stripe or Square).
We may hold a device until the bill is paid.

Support plans

If you sign up for a support plan, it renews at the price shown until you cancel. You can cancel any time by calling or emailing us; cancelling stops future charges.

Warranty

Any warranty on parts or labor is the one written on your estimate, invoice or claim ticket. It doesn't cover new damage, water damage, or repairs or changes made by someone else after we return the device.

On-site visits and remote help

For an on-site visit, someone 18 or older needs to be there, and the trip fee applies even if the problem turns out to be simple.
For remote help, you let us connect to your computer over the internet. We only connect while you allow it, and you can end the session at any time.

Text messages

If you agree to text messages, we'll text you about your repairs and appointments. Message frequency varies. Message and data rates may apply. Reply STOP to stop or HELP for help. Agreeing to texts is never required to get service. Our privacy policy explains how we handle your number.

Using this website

Please give us accurate information and don't misuse the website (for example, by trying to get into other people's repairs or overloading the site). We try to keep the information here correct, but prices, hours and services can change without notice.

Limit of our responsibility

To the extent the law allows, our responsibility for any claim about a repair is limited to the amount you paid us for that repair, and we aren't responsible for indirect losses such as lost data, lost business or lost time. Nothing in these terms takes away rights you have under the law.

Changes to these terms

We may update these terms. The version posted here, with its date, is the one that applies.

Governing law

These terms are governed by the laws of the state of Alabama.

Contact us

By phone: (256) 362-8884
In person or by mail: 64988 AL Highway 77, Talladega, AL 35160