Common problems
Won't turn on
No lights, no fan, no picture can be anything from a dead charger to a failed board. A diagnostic tells you which before you spend money.
Signs
Nothing happens when you press power; lights come on but the screen stays black; it beeps or clicks and stops.
Try this first
Try a different outlet and charger. For laptops, hold the power button for 30 seconds with the charger unplugged, then plug in and try again. Check that the screen brightness isn't all the way down.
What we do
We test the power supply, battery, memory, and drive to find the failed part, then give you a price. If it's not worth fixing, we'll pull your files off.