Common problems
Wi-Fi keeps dropping
Weak Wi-Fi is usually router placement, an old router, or too many walls. It's rarely the internet company.
Signs
Internet works in one room but not another; video buffers in the evening; devices have to reconnect over and over.
Try this first
Restart the router and modem (unplug for 30 seconds). Move the router up high and out of cabinets. Check whether a wired computer has the same trouble.
What we do
We test the signal around the house or office, update or replace the router, and add mesh points where the signal is weak.