Common problems
Someone called about my computer
Microsoft, Apple, and your bank will never call or pop up a warning asking you to let them into your computer. If you let someone in, act now.
Don't wait on this one. Call (256) 362-8884 or bring it straight in.
Signs
A caller or pop-up said your computer was hacked; you installed a program they told you to; they asked for gift cards, a wire, or bank login.
Do this now
Unplug the computer from the internet (turn off Wi-Fi or pull the cable). Call your bank from the number on your card. Don't turn the computer back on until it's checked.
What we do
We remove whatever they installed, check for anything they left behind, and help you change passwords from a clean machine.