Common problems
Running hot or the fan is loud
Dust packs into fans and vents over time. A hot computer slows itself down and shortens its life.
Signs
Fan roars all the time; laptop is too hot to keep on your lap; it shuts off during games or video.
Try this first
Use laptops on a hard surface, not a bed or couch. Blow out the vents with canned air while the computer is off.
What we do
We open it up, clean the fans and heatsink, replace dried-out thermal paste, and test it under load.