Common problems
Deleted files or a dead drive
Deleted photos and files can often be recovered, but only if nothing new gets written over them.
Don't wait on this one. Call (256) 362-8884 or bring it straight in.
Signs
You deleted something by mistake; the drive clicks or isn't recognized; the computer says the disk needs to be formatted.
Do this now
Stop using the computer or drive right away. Don't install recovery programs on the same drive. Don't click "format" if it asks.
What we do
We make a copy of the drive first so nothing else gets lost, then recover what we can onto a new drive or USB stick.